Privacy Policy — 11223b
At 11223b, your privacy is fundamental to everything we do. This Privacy Policy explains exactly what personal data we collect from Bangladeshi players, why we collect it, how it is used, who it is shared with, and how you can exercise your data rights at any time.
All data transmitted between your device and 11223b servers is protected by TLS encryption. Your personal and financial information is never sent in plain text across any network.
11223b collects only the personal data strictly necessary to operate our platform, verify your identity, process payments, and fulfil our legal obligations. We do not collect data for its own sake.
11223b will never sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to deliver and improve the 11223b experience for Bangladesh players.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a data request via 24/7 Live Chat or email, and we will respond within 30 days.
We use strictly necessary, functional, and analytics cookies to keep the 11223b platform running smoothly. Our cookie policy is clearly explained in Section 4 of this document, with guidance on managing preferences.
11223b's data handling procedures are designed to align with internationally recognised data protection principles including purpose limitation, data minimisation, accuracy, storage limitation, and integrity.
Data We Collect
When you register, use, or interact with the 11223b platform, we collect several categories of personal data. The table below summarises each data category, the specific information collected, and the lawful basis for its collection.
| Data Category | Information Collected | Lawful Basis |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National ID (NID) card number, passport or driving licence details | Legal obligation (KYC/AML compliance); contract performance |
| Contact Data | Mobile number (Bangladesh), email address, residential address (division, district, thana) | Contract performance; legitimate interests |
| Financial Data | bKash/Nagad/Rocket account numbers, bank account details, transaction history, deposit and withdrawal records | Contract performance; legal obligation (AML) |
| Technical Data | IP address, device type, operating system, browser type and version, session duration, login timestamps | Legitimate interests (security, fraud prevention) |
| Usage Data | Pages visited, games played, bets placed, bet amounts, win/loss history, feature interactions, referral source | Legitimate interests (platform improvement, responsible gaming monitoring) |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, survey responses | Legitimate interests (service improvement, dispute resolution) |
| Marketing Preferences | Opted-in or opted-out status for promotional emails, SMS alerts, and bonus notifications | Consent (freely given, withdrawable at any time) |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond NID photo for identity verification), or health records, unless specifically required by law or provided voluntarily by you during a responsible gaming self-assessment process.
How We Use Your Data
11223b uses your personal data strictly for defined, legitimate purposes. We never use your data for purposes that are incompatible with those originally stated at the point of collection. The following describes the primary uses of each category of data we hold.
We use identity and contact data to create and maintain your player account, verify your age (18+ requirement), authenticate your login sessions, and fulfil Know Your Customer (KYC) obligations to prevent fraud and underage gambling.
Financial data is used to process deposits via bKash, Nagad, Rocket, Upay, and bank transfer, and to fulfil withdrawal requests to your registered payment method. We retain transaction records to comply with anti-money laundering (AML) regulations and to resolve payment disputes.
Usage and technical data help us deliver the games, betting markets, and promotions most relevant to your interests as a Bangladesh player. This includes recommending cricket betting markets during BPL or IPL season, displaying preferred payment options, and restoring your session preferences across devices.
We analyse betting patterns, session lengths, deposit frequency, and game usage to identify signs of problem gambling. This monitoring is a core part of our duty of care to Bangladesh players. If we identify a player who may need support, our Responsible Gaming team will make proactive contact.
Technical and identity data is analysed by our risk management systems to detect and prevent fraudulent account creation, bonus abuse, multi-accounting, collusion in casino games, money laundering, and unauthorised account access. IP data and device fingerprinting are key tools in this process.
Where you have consented to receive marketing communications, we use your contact and preference data to send promotional emails, SMS messages, and bonus notifications tailored to your activity on 11223b. You may withdraw consent at any time via your account settings or by contacting our support team.
11223b may also use aggregated, anonymised data — which cannot be used to identify any individual player — for internal analytics, product development, business reporting, and marketing performance measurement. Anonymised data is not subject to the same retention limits as personal data.
Data Sharing & Third Parties
11223b does not sell, rent, or trade your personal data. We share your data only with carefully selected third-party service providers and partners who are contractually required to process it securely and solely for the purposes specified by 11223b. The categories of third parties who may receive your data are as follows:
- Payment Gateway Providers: bKash, Nagad, Rocket, Upay, and our card processing partners (Visa/Mastercard gateways) receive the minimum financial data necessary to process your transactions. These providers operate under their own published privacy policies and PCI-DSS compliance frameworks.
- Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive a pseudonymous player identifier (not your real name) to facilitate game sessions, calculate results, and process in-game transactions. They do not receive your full identity or contact data.
- Identity Verification Services: Third-party KYC and identity verification platforms receive your NID card details, photo ID, and address data solely to validate your identity and age. This processing is a legal requirement and cannot be opted out of.
- Cloud Infrastructure Providers: 11223b's platform is hosted on secure cloud servers. Infrastructure providers process technical and usage data as part of delivering the platform but are contractually prohibited from accessing or using your data for any other purpose.
- Customer Support Tools: Our 24/7 Live Chat and ticketing system provider stores chat transcripts and support communications to facilitate your customer service interactions and maintain a service history.
- Analytics & Anti-Fraud Services: Aggregated usage data and device/IP information are processed by analytics and risk management tools to detect fraud, monitor platform performance, and improve the player experience. These tools process data in pseudonymised form wherever technically possible.
- Legal & Regulatory Authorities: Where required by law or by a valid legal order, 11223b may disclose personal data to relevant authorities including financial intelligence units and law enforcement bodies. We will notify affected players of such disclosures where legally permitted to do so.
Cookies & Tracking
11223b uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your preferences, analyse usage patterns, and support our security and fraud prevention systems. The following table describes the types of cookies we use and their purposes.
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens, load balancing, fraud detection signals | Session / up to 24 hours | No — required for platform function |
| Functional | Remembering language preference, preferred payment method, display settings, and recently visited game pages | Up to 12 months | Yes — disabling may affect user experience |
| Analytics | Measuring page views, session duration, click-through rates, game popularity, and deposit funnel performance — used to improve the platform | Up to 24 months | Yes — opt out via account settings |
| Marketing | Tracking which promotions you have viewed or interacted with to avoid sending duplicate offers; measuring the effectiveness of bonus campaigns | Up to 90 days | Yes — withdraw consent at any time |
You can manage cookie preferences at the browser level at any time. Most modern browsers (Chrome, Firefox, Samsung Internet, Opera Mini) allow you to view, delete, and block cookies through their settings menus. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features.
11223b does not use third-party advertising cookies or retargeting pixels to serve you advertisements on external websites based on your 11223b activity. Our cookie usage is limited to the four categories described above and is confined to the 11223b domain.
Data Security Measures
Protecting the personal data of every Bangladesh player registered on the 11223b platform is a fundamental operational priority. We maintain a layered security architecture that covers data in transit, data at rest, and access controls across all internal systems.
- TLS Encryption in Transit: All communication between your device and 11223b servers is encrypted using TLS 1.2 or TLS 1.3. This protects your login credentials, payment details, and personal information from interception during transmission.
- Encryption at Rest: Sensitive personal and financial data stored in our databases is encrypted at rest using AES-256 standard encryption. Database access is restricted to authorised personnel only, with full audit logging.
- Password Hashing: Player account passwords are never stored in plain text. All passwords are hashed using a modern, salted cryptographic hashing algorithm before storage. 11223b staff cannot view your password — only you know it.
- Access Control & Role Separation: Internal access to personal data is granted on a strict need-to-know basis. Different departments have access only to the data categories required for their specific function. All internal data access is logged and periodically audited.
- Fraud Monitoring Systems: Automated risk management systems operate continuously to detect suspicious login attempts, unusual financial activity, device anomalies, and patterns indicative of account takeover or identity fraud.
- Incident Response: In the unlikely event of a personal data breach that poses a risk to players, 11223b will notify affected individuals promptly, describe the nature of the breach, and outline the remediation steps taken. We take all data security incidents seriously and investigate them without delay.
Data Retention
11223b retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal, regulatory, or reporting obligations. The following retention periods apply to each major data category:
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | AML regulatory requirement; fraud investigation support |
| Financial Transaction Records | 5 years after account closure | Legal obligation; tax compliance; dispute resolution |
| Betting & Gaming History | 3 years after account closure | Dispute resolution; responsible gaming monitoring; legal claims |
| Customer Support Communications | 2 years after last interaction | Service quality review; dispute evidence; training purposes |
| Technical & Usage Logs | 12 months on a rolling basis | Security monitoring; fraud detection; platform performance |
| Marketing Preference Data | Until consent is withdrawn, then deleted within 30 days | Consent-based marketing; suppression list management |
When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual. 11223b conducts periodic data audits to ensure that out-of-retention data is purged in a timely manner.
If you submit a deletion request under Section 7 (Your Privacy Rights), we will action it promptly — subject to our right to retain data where a legal obligation requires us to do so. In such cases, we will inform you of which specific data must be retained and the reason why.
Your Privacy Rights
As a player registered on 11223b, you have a number of rights in relation to the personal data we hold about you. These rights are set out below, along with guidance on how to exercise each one. We aim to respond to all data rights requests within 30 days of receipt.
You have the right to request a copy of all personal data that 11223b holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared. Submit an access request via Live Chat or at [email protected].
If any personal data we hold about you is inaccurate, incomplete, or out of date, you have the right to have it corrected without undue delay. You can update most account details yourself via your profile settings, or contact support for assistance with KYC documents.
You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other lawful basis applies. Note that legal retention obligations (see Section 6) may mean some data cannot be immediately deleted.
You have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format (e.g., CSV or JSON), so that you can transfer it to another service provider if you choose. Contact our support team to make a portability request.
In certain circumstances — for example, where you contest the accuracy of your data or object to how it is being used — you have the right to ask us to restrict processing while the matter is resolved. During a restriction period, we will continue to store your data but will not actively use it beyond what is necessary.
Where processing is based on your consent (e.g., marketing emails, analytics cookies), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing that took place before the withdrawal. To opt out of marketing, visit your account settings or contact support.
Contact & Complaints
If you have any questions, concerns, or complaints about how 11223b handles your personal data, or if you wish to exercise any of the rights described in Section 7, please contact us through one of the following channels:
- 24/7 Live Chat: Available directly on the 11223b platform. This is the fastest way to raise a privacy concern or submit a data rights request.
- Email: Send your privacy enquiry to [email protected] with the subject line "Privacy Policy Enquiry" or "Data Rights Request" as appropriate. We aim to respond within 30 days.
- WhatsApp (08:00–24:00 BST): +880 1700 112233. For general enquiries; formal data rights requests should be submitted in writing via chat or email for record-keeping purposes.
If you are not satisfied with our response to a privacy complaint or data rights request, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. 11223b will cooperate fully with any regulatory investigation into our data handling practices.
This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable regulations. The "Last Updated" date at the top of this page indicates when the most recent revision took effect. We encourage you to review this policy periodically. For material changes that significantly affect your rights, we will notify registered players via email or an in-platform notification before the change takes effect.
Ready to Play Safely on 11223b?
Now that you understand how we protect your data, explore Bangladesh's best cricket betting, slots, and live casino — with full confidence in our security and privacy standards.
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